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Feedback

Dear Customer:

We are striving to maintain a continuous improvement process in our company and would therefore appreciate a constant feedback from you. This feedback will help us understand your level of satisfaction is and/ or what needs to be improved.

Moreover, we believe our customers are the major resource of inspiration for future concepts. Our main interest is to develop the products that will help both you and us in better competing with the increasingly changing and challenging requirements of the market.

Please take a few moments to complete this questionnaire and to submit

Customer Details


*  Name:
*  Organization:
*  Email:
*  Telephone:
  Order number:
  RMA number:
  Type of feedback:
  
  
     


Customer Satisfaction Level

(1-lowest 5-Highest)

  Access to the company's information (web-site, fairs, publications):
                 
                  
  Our response to your questions and requests:
                
                  
  Response to requests for quotations:
                
                  
  Price level compared to competitors:
                
                  
  Offered delivery schedule:
                
                  
  Meeting the delivery deadline:
                
                  
  Level of product documentation:
                
                  
  Level of product styling:
                
                  
  Quality of packaging and shipment:
                
                  
  Meeting the specifications and compliance to the application requirements:
                
                  
  Pre and post product delivery support:
                
                  
  Long run product reliability:
                
                  
  General satisfaction:
                
                  

General Feedback


  What products would you advise
us to develop?:


  What new technologies and applications
require rubidium atomic clocks?:


  General comments and ideas for improvment:

  Fields marked with * are mandatory
   
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